Contact HeatMate

Questions about the HeatMate Portable Lunch Box, shipping, returns, or product care? Send us a message and we will help you get the right information before you order.

Customer support

Email: onatixwatts@hotmail.com

Please include your order number if you are asking about an existing order.

Before you buy

If you need help confirming plug type, heating time, capacity, or care instructions, contact us before placing your order.